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Can eZee Centrix be incorporated into my existing property website?
Yes, eZee Centrix has been developed in way where we can integrate it with any kind of property website.
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Will I require special website or server for setting up your Channel Management system?
eZee Centrix has been hosted on eZee's Secure server, so you don't need any kind of special or individual server to run this system.
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How many users / administrators can I add to manage my Channel Management system?
You can add N numbers of users by providing different kinds of access to manage your Online Reservations.
- Can I accept credit cards / PayPal or include my preferred payment gateway in eZee Centrix?
Yes, eZee Centrix is already having integrations with Paypal and Credit Card so you can always accept payments from your preferred gateways.
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Is eZee Centrix compatible with hotel management software?
Yes, eZee Centirx is having integration with various hotel management software. With this integration hotel would be able to get all online bookings details in their hotel management software on just one single click.
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Can my guest check room availability before making a reservation?
Yes, Guests or visitors can always check the rooms' availability before making their reservations.
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Will eZee Centrix support my local or country language?
eZee Centrix having multiple language support, hence it will surely supports your local country language.
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Is my data and booking information safe with eZee Centrix?
We always ensure about the security and considering that eZee Centrix include 128 bit SSL encrypted and secure pages for the entire process, right from the personal information page to the payment and reservation confirmation pages. For additional security, you can also back up your entire database to a local machine at the click of a button.
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What support you offer for gathering my requirements of help or resolving any technical or other issues?
eZee Provides 24X7 Live support (Live Chat, Email, Phone) so whenever you face any sticky situation during the use of eZee Centrix you are always welcomes to contact our 24X7 Support Desk.
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What if I lose all my data? Is there any backup system?
We regularly backup the servers on which eZee Centrix is hosted, so all your data are secure in the event of a system or server failure. Additionally we always suggest you to take back up your entire database to a local machine at the click of a button on regular basis.
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Does eZee Centrix require any other special software or system configurations?
This is the best part of eZee Centrix that it does not require you to install any complicated or high-end hardware or software. As a web-based application hosted on eZee's secure servers, eZee Centrix just requires a good internet connection.
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Can I change any other Details except Inventory through eZee Centrix?
Yes, you can update your Hotel or Property information on each and every registered channel through eZee Centrix.
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I do not see a Booking Engine which I am using for my Hotel - can I use eZee Centrix to manage it?
eZee Centrix is fastest growing Channel Management System and we are adding more and more channels in eZee Centrix on regular basis. Then also you are always welcomes to provide us your new channels information and we would be glad to add them in our Registered channels List and you can surely move ahead to use eZee Centrix as your channel Management system.
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How do I know what my current rates and inventory levels are on different Booking Engines?
In eZee Centrix Admin panel you will have Individual section where by you will get your current rates and inventory information which is available live on your registered channels.
